SUPPORT COORDINATION

Roles of Support Coordinators?

• The Support Coordinator manages Support Coordination services f each individual by performing 4 general functions: individual discover plan development, coordination of services, and monitoring.
• Scheduling and facilitating planning team meetings in collaboration with the individual; writing the PCPT and ISP; and distributing the ISP (and PCPT when the individual consents) to the individual, all team members, and the identified service providers; and reviewing the ISP through monitoring conducted at specified intervals.
• Monitoring and following up to ensure delivery of quality services, a ensuring that services are provided in a safe manner, in full consideration of the individual’s rights. 

• Reporting any suspected violations of contract, certification or monitoring/licensing requirements to the Division.
• Entering required information into the iRecord in an accurate and timely manner.
• Ensuring that individuals/families are offered informed choice of service provider. 

What Are The Qualifications For Becoming a Support Coordinator ?

•Bachelor's Degree or higher in any field.
• One year professional experience working with adult (21 or older) with intellectual/developmental disabilities, special education, mental health, counseling, guidance, social work or health and rehabilitative services.
• Complete trainings required by DDD before rendering services.
• Federal Criminal Background and Central Registry check at the point of hire.

What Is Support Coordination?

Support Coordination is a Division-funded service that assists individuals in gaining access to needed program and State plan services, as well as needed medical, social, educational and other services.

Eligibility for the Supports Program:

Individuals eligible for the Supports Program must meet the following criteria:
• At least 21 years old.
• Deemed eligible for Division services.

• Has and maintains Medicaid eligibility.
• Lives in an unlicensed setting – own home or family home.
• Is not currently enrolled in another HCBS or MLTSS program (including the CCW.

What Are The Minimum Contact Requirements? :

• Monthly contact documented on the Support Coordinator Monitoring Tool.
• Quarterly face-to-face contact documented on the Support Coordinator Monitoring Tool

• Annual home visit are required and must be documented on the Support Coordinator Monitoring Tool.
• Completed PCPT & ISP by 30 days from date the individual is enrolled into the Supports Program (and annually thereafter)